Esikhathini sokuthuthuka ngokushesha kwezobuchwepheshe, amakhiosks abe yingxenye ebalulekile yezimboni eziningi, okuhlanganisa nezempi kanye nemboni yezimboni. Lawa makhiwokhi adizayinelwe ukuthuthukisa ulwazi lomsebenzisi ngokuhlinzeka ngamasevisi asebenza kahle, alula. Enhliziyweni yalezi zikhiqizo kunengxenye eyodwa ebalulekile: i-handset yekhiyoski. Lesi sihloko sibheka kabanzi amandla ehendisethi yetheminali yokuzisiza, kuyilapho futhi sigqamisa ubuchwepheshe benkampani yethu kuma-handsets ezempi nezimboni, amadokhi, nezisetshenziswa ezihlobene.
Funda mayelana namatheminali okuzisiza
I-self-service kiosk iyisistimu ezenzakalelayo evumela abasebenzisi ukuthi benze imisebenzi ngaphandle kosizo lomuntu oluqondile. Amakhiwokhi okuzisiza angasetshenziswa kuzilungiselelo ezahlukahlukene, okuhlanganisa izikhumulo zezindiza, amabhange, izitolo, kanye nokufakwa kwezempi. Ama-kiosks okuzisiza aklanyelwe ukusiza ukuthenga, ukutholwa kolwazi, namanye amasevisi, ngaleyo ndlela akhulise ukusebenza kahle nokunciphisa izikhathi zokulinda.
I-handset yesiphetho sokuzisiza iyingxenye ebalulekile yalezi zinhlelo, ihlinzeka ngendlela yokuthi abasebenzisi basebenzisane netheminali. Ngokuvamile kufaka phakathi umamukeli, ikhibhodi nesibonisi, okuvumela abasebenzisi ukuthi bafake ulwazi futhi bathole impendulo. Umamukeli udlala indima ebalulekile ekuqinisekiseni ukuxhumana okusebenzayo phakathi komsebenzisi nesiphetho.
Iqhaza lomamukeli kuhendisethi yetheminali yokuzisiza
Umamukeli ku-handset yetheminali yokuzisiza yenza imisebenzi embalwa ebalulekile enikela kulwazi olunzulu ngomsebenzisi. Nazi ezinye zezindima ezibalulekile eziyidlalayo:
1. Ukuxhumana Okulalelwayo: Umsebenzi oyinhloko womamukeli ukwenza kube lula ukuxhumana okulalelwayo. Abasebenzisi bangakwazi ukuzwa ukwaziswa, imiyalelo, kanye nempendulo ngomamukeli, okubalulekile ukubaqondisa ngenqubo yokuzisiza. Ukuxhumana okuzwakalayo okucacile kuqinisekisa ukuthi abasebenzisi bayaqonda izinyathelo okudingeka bazithathe, kunciphisa amathuba okuba namaphutha.
2. Impendulo yomsebenzisi: Umamukeli unikeza impendulo esheshayo kumsebenzisi. Isibonelo, uma umsebenzisi efaka imininingwane noma ekhetha, umamukeli angakuthinta ngokuqinisekisa noma eminye imiyalelo. Le mpendulo yesikhathi sangempela ibalulekile ekugcineni abasebenzisi bematasa futhi nokuqinisekisa ukuthi bayazethemba ekusebenzisaneni kwabo netheminali.
3.Ukufinyeleleka: Umamukeli uthuthukisa ukufinyeleleka kwabasebenzisi bamazinga ahlukahlukene wamakhono. Ngokunikeza imiyalelo yomsindo, umamukeli angakwazi ukwamukela izidingo zalabo okungenzeka babe nobunzima bokulungisa izibonisi ezibukwayo noma bakhethe ukufunda kokuzwayo. Lokhu kuhlanganisa kubaluleke kakhulu ezindaweni lapho abasebenzisi bangase babe nezidingo ezihlukile, njengabasebenzi abasendaweni yezempi okungenzeka babe ngaphansi kwengcindezi noma bejahile.
4. Nciphisa Amaphutha: Abamukeli basiza ekunciphiseni amathuba okuba amaphutha abasebenzisi ngokunikeza imiyalo ecacile yomsindo neziqinisekiso. Uma abasebenzisi bethola impendulo esheshayo ngezenzo zabo, bangalungisa ngokushesha noma yimaphi amaphutha, okuholela ekuzizwiseni okushelelayo nokusebenza kahle kakhudlwana kokuzisiza.
5.Ukuhlanganisa namanye amasistimu: Ezimweni eziningi, umamukeli uhlanganiswa namanye amasistimu ngaphakathi kwekhiyoski. Isibonelo, ingasebenza nesistimu yokuqaphela izwi ukuze ivumele abasebenzisi basebenzisane netheminali besebenzisa imiyalo yezwi. Lokhu kuhlanganiswa kuthuthukisa ukusebenza kwetheminali futhi kunikeza ulwazi oluhluke kakhulu kubasebenzisi.
6.Ukuvikeleka Nobumfihlo: Kwezinye izinhlelo zokusebenza, njengendawo yezempi neyezimboni, abemukeli bangadlala indima ekuqinisekiseni ukuphepha nobumfihlo. Ngokuhlinzeka ngempendulo yomsindo engezwa umsebenzisi kuphela, abemukeli basiza ukugcina ubumfihlo ngesikhathi semisebenzi ebucayi noma ukuxhumana.
Ubuchwepheshe benkampani yethu kumakhalekhukhwini kanye nezinsiza
Inkampani yethu igxile ekukhiqizeni izingcingo ezisezingeni eliphezulu zezempi nezezimboni, izikhwebu nezinye izinsimbi ezihlobene. Imikhiqizo yethu yakhelwe ukuhlangabezana nezidingo eziqinile zalezi zimboni, ukuqinisekisa ukwethembeka nokuqina ezindaweni eziyinselele.
Siyaqonda ukuthi ukuxhumana kudlala indima ebalulekile emisebenzini yezempi neyezimboni. Amafoni ethu aklanyelwe ukunikeza ukuxhumana okuzwakalayo okucacile ngisho nasezindaweni ezinomsindo noma eziminyene. Abamukeli kumafoni ethu aklanyelwe ukuhlinzeka ngekhwalithi yomsindo ephezulu, ukuqinisekisa ukuthi abasebenzisi bangezwa kalula futhi baqonde imiyalelo.
Ngokungeziwe kumaselula, siphinde sinikeze izinhlobonhlobo zezibambi nezisetshenziswa zokuthuthukisa ukusebenza kwekhiosk yakho. Abanikazi bethu baklanyelwe ukubamba ngokuvikelekile omakhalekhukhwini, baqinisekise ukuthi bahlala bekulungele ukusetshenziswa. Siphinde sinikeze izinketho ezingokwezifiso ukuze zivumelane nezidingo eziqondile zamakhasimende ethu, kungakhathaliseki ukuthi zidinga ukusebenza okukhethekile noma umklamo oyingqayizivele.
Ikusasa lezingcingo eziphathwayo ezizisebenzelayo
Njengoba ubuchwepheshe buqhubeka nokuthuthuka, indima yama-kiosks nezingxenye zawo, okuhlanganisa amafoni nabamukeli, izoqhubeka nokuvela. Ukuqamba okusha okufana nobuhlakani bokwenziwa, ukufunda komshini, nokuxhumana okuthuthukisiwe kungenzeka kuphumele ezisombululweni zokuzisiza eziyinkimbinkimbi.
Isibonelo, amafoni ekhiyoski azayo azozisiza angase ahlanganise amakhono athuthukile okwazi izwi, okuvumela abasebenzisi ukuthi baxhumane netheminali besebenzisa ulimi lwemvelo. Lokhu kuzothuthukisa ukufinyeleleka nolwazi lomsebenzisi, kwenze itheminali yokuzisiza ibe lula kakhulu.
Ngaphezu kwalokho, njengoba zonke izimboni zinaka kakhulu ukuzenzela nokusebenza kahle, isidingo samadivayisi we-handhset athembekile wokuzisiza sizoqhubeka nokukhula. Inkampani yethu izimisele ukuhlala ihamba phambili kulo mkhuba futhi njalo ithuthukisa imikhiqizo yethu ukuze ihlangabezane nezidingo eziguqukayo zamakhasimende ethu.
Ngokufigqiwe
Umamukeli ku-handset yetheminali yokuzisiza udlala indima ebalulekile ekusizeni ukuxhumana okusebenzayo phakathi komsebenzisi netheminali. Ngokunikeza impendulo yomsindo, umamukeli uthuthukisa kakhulu ulwazi olunzulu ngomsebenzisi. Njengenkampani esebenza ngokukhethekile kwezandla zezempi nezezimboni, siyakuqonda ukubaluleka kokuxhumana okuthembekile kule mikhakha. Ukuzibophezela kwethu kukhwalithi nokusungula izinto kuqinisekisa ukuthi siyaqhubeka nokuhlinzeka ngezixazululo ezisezingeni eliphezulu ezihlangabezana nezidingo eziguqukayo zamakhasimende ethu. Uma sibheka phambili, sizoqhubeka nokusebenzela ukuthuthukisa ukusebenza nempumelelo kwamatheminali ethu e-kiosk, siqinisekise ukuthi ahlala eyigugu kuzo zonke izimboni ezihlukahlukene.
Isikhathi sokuthumela: Mar-17-2025